APPLICATION OF QUALITY SYSTEM "TOTAL QUALITY MANAGEMENT" FOR IMPROVEMENT OF FOREIGN LANGUAGE TEACHING EFFICIENCY
Cvetkova Natal'ja Igorevna
Moscow State Institute of International Relations (MGIMO University)
Abstract. The author considers the ways of education quality improvement in general and linguistic education in particular by means of the use of quality system Total Quality Management, characterizes its four stages - planning, management, assurance and improvement, and analyzes the basic directions of the quality system in foreign language teaching.
Key words and phrases: эффективность обучения иностранному языку, система качества, повышение и обеспечение качества образования, система оценки качества, управление качеством в лингвистическом образовании, компетентностный подход, коммуникативная компетенция, effectiveness of
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